Confidentiality Statement
Cascades inc. (“Cascades”)

Cascades deems it important to protect your personal information.  This statement outlines the practices regarding the collection and use of personal information on this site.

In connection with the operation of the website, Cascades must collect, use, and communicate personal information to properly process orders placed via the website.

By private information, Cascades means all information that pertains to a physical person and confirms his/her identity.

Collection of personal information

Cascades only collects information necessary to process orders placed by users on the website. As such, Cascades requires as an example that you transmit your first and last names, your email address, your password, your full address, your telephone number, address of delivery, and your credit card number, where appropriate.

Use of personal information

Cascades intends to use the private information gathered only to open an account under your name, process your order, ship your order and, if you permit, to periodically send you personalized information regarding our website and products. Your personal information is only available to those persons where such knowledge is necessary to fulfill their job responsibilities and complete your order.

Communication of personal information 

Cascades shall not disclose, sell or lease to a third party without your permission any information provided to this site unless required by law. If you send a request via e-mail from this site, the personal information in this request shall only be made available to employees of Cascades, its agents, who require it in order to respond to your request.

Security measures

In certain cases, we receive information that cannot be used to specifically identify you, such as the type of Internet browser you use, the type of operating system you use, the Internet domain name and/or Internet service provider that you use to access this site. We can use this data to improve our site content and help us determine which features or services are more important to our users.  

This type of data is collected by means of a standard technology known as “cookies”. Cookies are small data files that are downloaded to your computer when you visit a specific Web site. By assigning a unique data ID to each visitor, the Web site can recognize regular users of the site and monitor their use to better serve them the next time they visit. You can choose to not download cookies by deactivating the cookie function in your browser.

Your personal information is considered as private and confidential information and treated as such by Cascades. We therefore try to make sure that your personal information is protected at all times. In order to maintain the confidential nature of your personal information, these are kept by Cascades or its agents in a secure environment.

However, and notwithstanding the secure practices established by Cascades or its agents which are considered efficient in protecting the confidential nature of your personal information, Cascades cannot warrant that the information will never be lost, illegally used or fraudulently modified since the confidentiality of the transmission of information on Internet cannot be totally guaranteed. Therefore, we are in no way responsible for the use that could be made of the personal information, by yourself or by a third party.

Cascades reserves the right to amend, without any further notice, this statement on the protection of personal information on the Internet if it deems appropriate. However, any change to this statement shall be made in accordance with the laws applicable in Canada regarding the protection of personal information and posted on this page.

For any question or comment on this statement or on Cascades’ practices regarding the protection of personal information, you are invited to contact us by using our e-mail form.